Frequently Asked Questions (FAQs):

What are domestic premium rate services?

These are services which are available in a particular country for that particular country. For example, a voting line for the Eurovision Song Contest in Belgium is only available for the residents of Belgium.

Are there any restrictions on the type of services offered?

It all depends on the country you run your services from. Some countries have stricter regulations than others. For more detailed information please contact us.

How long does it take to get a number?

We strive to get you going as quickly as possible, but unfortunately it's not just down to us. We can get you a UK number as quickly as a couple of hours; however, it can take longer for countries such as France and Italy where you might wait up to 5 working days.

What are the payout rates you offer?

Again, this depends on the country. You can find our UK rate sheet PDF on the Domestic Premium Numbers main page. For all other enquiries, please get in touch with us. You can send a request form or phone us by viewing our numbers on the contact us tab.

Are the rates negotiable?

We must first establish how much traffic you can generate. At first we will offer you our standard rates. We can negotiate rates at a later stage once there is a history of relationships.

How do you pay?

We transfer money through bank wire transfer and Western Union. This typically takes 2 working days to any bank in the world.

What currency do you pay in?

We can pay in GBP, USD and EUR.

How often do you pay?

We pay as soon as we receive money from the particular carrier. Carriers have different payment terms and vary one from the other. For example, in the UK we pay 35 days end of month.

Do you provide statistics?

You will be provided with your own account to check on your stats online. Using the account you can allocate your numbers to sub-accounts and manage all of them under your main one.

Can we meet to discuss my business?

Definitely. We are based in London; please click on the Contact Us tab to view our address details

What are your contact hours?

We are always there for you! Once you have your account manager, you can get hold of him or her 24/7; be it Skype, email or mobile.